PAD-864 Performance Measure Capacities
What types of performance information should public service practioners track and use in their performance improvement systems? This course seeks to answer this question through a series of critical tasks including defining and operationalizing organizational and/or progam goals and objectives, exploring differences and the importance of inputs, outputs and outcomes, specifying key performance indicators, and reporting and communicating results. Students will learn how organizations become results oriented, while considering the intended versus unintended incentives for doing so.
Prerequisite
Student has satisfied all of the following Academic Unit (Computed) in the selection list Accounting, Accounting and Business Law, Business Administration, Business Administration Executive, Business Analytics, Business Law and Ethics, Entrepreneurship, Finance, Health Administration, Information System, Information Systems and Operations Management, INTO Sawyer Business School, Management and Entrepreneurship, Management Studies, Marketing, Moakley Center for Public Management, Public Administration, Public Administration and Health Administration, Sawyer Business School, Strategy and International Business Or Programs of Study any in the selection list Business Economics Major BSBA