MHA Program Competencies
This list of competencies and definitions is derived from the National Center for Healthcare Leadership (NCHL) Health Leadership Competency Model, version 3.0.
| Performance Measurement |
The ability to understand and use statistical and financial metrics and methods to set goals and measure clinical as well as organizational performance; commits to and deploys evidence-based techniques |
| Process & Quality Improvement |
The ability to analyze and design or improve an organizational process, including incorporating the principles of high reliability, continuous quality improvement, and user-centered design |
| Analytical Thinking |
Developing a deeper understanding of a situation, issue, or problem. It may include organizing the parts of a situation, issue, or problem systematically; making systematic comparisons of different features or aspects; setting priorities on a rational basis |
| Innovation |
The ability to approach one’s work and the organization in new and breakthrough ways, including applying complex concepts, developing creative new solutions, or adapting previous solutions in promising new ways |
| Change Leadership |
The ability to energize stakeholders and sustain their commitment to changes in approaches, processes, and strategies.
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| Semester 1 Fall |
Performance Measurement |
Process & Quality Improvement |
Analytical Thinking |
Innovation |
Change Leadership |
| HLTH 601: The Healthcare System |
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INTERMEDIATE |
BASIC |
BASIC |
| ISOM 631: Data Analytics with Python |
ADVANCED |
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| MBA 641: Financial Info for Business Mgmt |
INTERMEDIATE |
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| HLTH 711: Healthcare Operations Management |
INTERMEDIATE |
BASIC |
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BASIC |
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| HLTH 611: Healthcare Financial Management |
INTERMEDIATE |
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| HLTH 722: Healthcare Supply Chain & Value Analysis |
INTERMEDIATE |
INTERMEDIATE |
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| HLTH 755: Quality Improvement and Patient Safety |
BASIC |
INTERMEDIATE |
BASIC |
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BASIC |
| HLTH 801: Evidence-based Management |
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BASIC |
BASIC |
BASIC |
BASIC |
| Semester 2 Spring |
Performance Measurement |
Process & Quality Improvement |
Analytical Thinking |
Innovation |
Change Leadership |
| HLTH 776: HC Delivery and Clinical Innovation |
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INTERMEDIATE |
INTERMEDIATE |
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| HLTH 822: Leading Yourself and Others |
INTERMEDIATE |
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ADVANCED |
| HLTH 893: MHA Capstone |
ADVANCED |
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ADVANCED |
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| HLTH 733: Project Management |
INTERMEDIATE |
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BASIC |
| HLTH 765: Advanced Topics in Operations Mgmt |
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INTERMEDIATE |
ADVANCED |
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| HLTH 701: Lean Six Sigma |
ADVANCED |
ADVANCED |
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| HLTH 811: High Reliability Organizing |
INTERMEDIATE |
ADVANCED |
INTERMEDIATE |
INTERMEDIATE |
INTERMEDIATE |
| Summer |
Performance Measurement |
Process & Quality Improvement |
Analytical Thinking |
Innovation |
Change Leadership |
| MBA 770: Leading and Implementing Change |
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ADVANCED |