Technology Services

Suffolk University provides a variety of resources to support course technology:

University Help Desk (Mon-Fri, 8:30a.m. – 8p.m.): by phone at 617-557-2000 or by email.
For Blackboard and Collaborate assistance, please contact the 24-hour support line at 866-886-4861.
Step-by-step Blackboard tutorials are accessible within every Blackboard course via the Bb Tutorials menu.
On Demand Knowledge Base provides information on all other technologies that are used in courses, including teaching, learning, research and productivity tools.