2023-2024 Catalog

MBA-671 Operations Management in a Competitive Global Environment

This course provides a general management perspective of the role of operations in companies under a competitive global environment. It covers fundamental operations management (OM) concepts and tools to design, analyze, and improve operational capabilities in any organization. Students explore and analyze common OM decisions on building competitive strength by effectively and efficiently managing the input-output transformation process and delivering satisfactory products and services to customers. Topics covered include operations strategy, process analysis, quality management and lean operations, capacity analysis, inventory management, product development, supply chain management, and project management. Relevant software will be used.