2024-2025 Catalog

HLTH-855 Advanced Quality, Patient Safety, and Performance Improvement

Builds student competencies in the improvement and assurance of the quality and safety of healthcare services. This course builds on the principles, concepts, tools, and analytic methods addressed in the pre-requisite Core II course, HLTH-810. Among the topics explored are: creating a culture of safety; establishing and sustaining organizational alignment; quality/safety implications for accreditation and regulatory compliance; measuring and improving the patient experience; mistake-proofing the design process; and principles and strategies to improve reliability. The course will provide the foundation for students to conduct a sophisticated performance improvement project by learning how to classify medical errors, establish cutting-edge concepts in leadership and teamwork, and apply reliability principles to performance improvement in complex systems.

Credits

3

Prerequisite

Student has satisfied all of the following Student has satisfied all of the following Academic Unit (Computed) in the selection list Accounting, Accounting and Business Law, Business Administration, Business Administration Executive, Business Analytics, Business Law and Ethics, Entrepreneurship, Finance, Health Administration, Information System, Information Systems and Operations Management, INTO Sawyer Business School, Management and Entrepreneurship, Management Studies, Marketing, Moakley Center for Public Management, Public Administration, Public Administration and Health Administration, Sawyer Business School, Strategy and International Business Or Programs of Study any in the selection list Business Economics Major BSBA And Student has satisfied all of the following Student has completed all of the following course(s) HLTH 810 - Quality, Pat Sfty & Pat Exp