2023-2024 Catalog

HLTH-855 Advanced Quality, Patient Safety, and Performance Improvement

Builds student competencies in the improvement and assurance of the quality and safety of healthcare services. This course builds on the principles, concepts, tools, and analytic methods addressed in the pre-requisite Core II course, HLTH-810. Among the topics explored are: creating a culture of safety; establishing and sustaining organizational alignment; quality/safety implications for accreditation and regulatory compliance; measuring and improving the patient experience; mistake-proofing the design process; and principles and strategies to improve reliability. The course will provide the foundation for students to conduct a sophisticated performance improvement project by learning how to classify medical errors, establish cutting-edge concepts in leadership and teamwork, and apply reliability principles to performance improvement in complex systems.